Terms and Conditions

Terms and Conditions

Effective Date: April 22, 2026

Company: Fluid Dynamics Plumbing

Service Area: San Jose, Willow Glen, Rose Garden, and surrounding Santa Clara County areas.

License Number: 1139776

Governing Law: State of California

1. Professional Estimates & Dynamic Digital Analysis

Fluid Dynamics Plumbing provides fair, upfront pricing.

  • Preliminary Nature: Estimates provided via phone, email, orhttps://fluiddynamicsplumbing.com/ are non-binding and based on initial client descriptions.
  • Binding Quotes: A final quote is only issued after an on-site Dynamic Digital Analysis. If our analysis reveals underlying issues (such as tree root intrusion or corroded gas lines) not visible during the initial request, the estimate will be adjusted before work commences.

2. SMS & Mobile Messaging (Consent & Emergency Updates)

By contacting us at (408) 981-2653, you expressly consent to receive SMS messages for:

  • Service Coordination: Appointment reminders, technician ETAs, and 24/7 emergency dispatch updates.
  • Digital Analysis Reports: Links to diagnostic results, water quality testing, or project photos.
  • Customer Care: Post-service surveys and maintenance program reminders.
  • Opt-Out: Reply STOP to cancel. Message and data rates may apply.

3. Licensing, Insurance & Compliance

Fluid Dynamics Plumbing is a fully licensed (#1139776), bonded, and insured plumbing contractor in the State of California. All work—specifically gas line services and backflow prevention—is performed in strict accordance with the California Plumbing Code and local San Jose municipal requirements.

4. Punctuality & Emergency Response

We offer same-day solutions and 24/7 emergency services. However, we are not liable for delays caused by:

  • Heavy Silicon Valley traffic or regional road closures.
  • Delays in receiving specialized parts for high-end tankless water heaters.
  • Unforeseen safety hazards (e.g., gas leaks) requiring immediate utility company intervention.

5. Professional Advice Disclaimer

Content on our website regarding water quality, filtration, or plumbing maintenance is for educational purposes only. It is not a substitute for professional on-site diagnosis. Fluid Dynamics Plumbing is not liable for DIY repairs or filtration installations attempted by the client based on online content.

6. Limitation of Liability

To the extent permitted by California law, our liability is limited to the total amount paid for the specific service rendered. We are not responsible for pre-existing damage, such as mold or water-damaged cabinetry, discovered during leak detection or pipe replacement.